FAQS

What are the costs to attend the event?

Attending the event will be at a cost of AUD$250 for Australian Industry and free of charge for buyers.

How will the event work given the different time zones?

The event time schedule was chosen to be as convenient as possible given the time differences between Australian Industry and buyers. The appointment component of the event has been scheduled over a three-day period and limited to eight hours maximum per day.

How are the appointments generated?

Preferencing will be used to determine your appointment schedule. All Australian Industry will need to log in and rank which buyers they would like to meet with the most. We will then generate the schedules based on sellers’ preferences. Further instructions on how to preference will be sent to accepted Australian Industry in due course.

What is preferencing?

A customised appointment schedule based on 'preference' requests from buyers and Australian Industry. Every Australian Industry and buyer will have pre-selected appointment schedules so you will meet with who is most appropriate for your business.

How many appointments will I receive?

There are 40 available pre-scheduled appointment slots for Greater China incentive agents, and an average of 30 appointment slots for South South East Asia agents. We expect that most buyers will receive a full schedule. Tourism Australia cannot guarantee a minimum number of pre-scheduled appointments, as it all depends on who you preference. 

Australian industry sellers will be meeting a limited number of Greater China corporate customers during the event. There will be 17 appointment slots for Greater China corporates.

We strongly encourage everyone to complete their preferences to ensure they have the best chances of receiving a higher number of appointments for the event. 

Who will I meet with?

Australian Industry will be meeting with key incentive buyers from the China and South South East Asia markets. A limited number of Greater China Corporates will also be participating in the event. 

Buyers will be meeting with Australian Industry.

How many delegates will be in attendance?

There will be up to 100 agents and up to 20 corporate buyer delegates meeting with around 60 Australian Industry companies. 

Do I have to meet with all the markets? What if I do not work with some?

Australian Industry will be able to preference buyers they would like to meet with at the event. If you do not wish to meet with a particular market, please do not preference buyers from that market, and appointments will not be pre-scheduled. 

I will not be available for appointments at certain times due to work/personal commitments. 

Australian Industry will have an opportunity to block out appointment times during the event. 

Can I register an additional delegate?

Attendance is restricted to one delegate per Australian Industry for the virtual event. Buyers may send multiple representatives from the same company, however each must have their own appointment schedule.

Do I need to download or install any software to be able to attend this event?

No, you do not need to download or install any software to participate in the virtual trade show. Please ensure you have a high-speed connection access to the internet. You should also have a web cam to participate in the one on one appointments via video call as well as a headset or audio source.

What is the virtual event platform?

The virtual event platform will be different to what was used at the Business Events Australia Greater China Showcase 2020 to provide increased functionality.

How long will each appointment go for?

Each appointment will go for 13 minutes and there will be two minutes change over time between appointments.

Will I get a list of all the attendees and can I contact them outside of the event?

Yes, Tourism Australia will provide a Directory of Buyers to all Australian Industry and a Directory of Australian Industry to all buyers so you can communicate post event. 

When will I know if my application has been accepted?

Tourism Australia will assess all applications and send out notifications of assessment in line with the key dates.

What if I can only attend some of the proposed appointment days or times?

Participation in the event requires availability for the entire pre-scheduled appointment time.

What are the selection criteria to attend the event?

The Australian Industry selection criteria is outlined here.

The buyer selection criteria is outlined here.

What technical support will be available before and during the event?

Tourism Australia will be on hand for any technical support assistance as well as general queries. A representative from the virtual event platform will also be on standby for technical assistance.

Can I make an appointment with someone that I have not resulted in a pre-scheduled appointment with?

No, Business Events Australia Asia Showcase 2022 will not include online messaging. Please reach out to buyers after the event using the details provided in Directory of Buyers to arrange for a catch up outside the event.