frequently asked questions
GENERAL
What is G'day Australia 2023?
G'day Australia is a mega famil and training event available to frontline travel sellers from our global markets who have completed the online Aussie Specialist Program and actively sell Australia as a destination.
Why should I attend?
- To experience Australia first-hand on a targeted familiarisation program
- To increase overall destination and product knowledge
- To sell with confidence
- To establish and build relationships with Australian sellers
- To be able to educate team members on return from Australia
- To be part of a select group of 300 Aussie Specialists and an unforgettable event
Where and when will G'day Australia take place?
The three-day training workshop will be held in Cairns/Gimuy, Queensland from 9 – 12 October 2023. Refer to the preliminary program for further details. Note the exact departure and return date from your gateway city is dependent on the ‘Experience Australia’ famil allocated at time of acceptance to attend.
Who can attend?
You must be a qualified Aussie Specialist, work full time in travel, in a sales position selling Australia and are over 18 years of age. All workshop appointments will be conducted in English therefore a good level of English is necessary.
How can I apply?
Applications open for Aussie Specialists on 4 April 2023.
What will it cost to attend and what is included?
Please refer to the participation options information by clicking on the links below:
Visa requirements
An Australian visa is an essential requirement for every visitor to Australia. You are responsible for securing your own Australian visa and ensuring you have a valid passport. For further details, please visit the Australian Government Department of Immigration & Border Protection website: www.border.gov.au.
If you have any questions regarding your passport or visas, you will need to contact your local Australian Embassy as Tourism Australia staff are not trained to assist in this area.
Travel insurance
You are required to take out your own travel/medical insurance for the duration of the famil and strongly recommend you bring a record of your travel insurance details with you.
Can I bring my partner/husband/wife?
G'day Australia is for qualified Aussie Specialists working in the travel industry, as outlined above. Attendance is for individuals only.
FLIGHTS
Flights are booked in economy class. Can I use my miles or pay extra to receive an upgrade?
Due to our airline partner agreement it is not possible to alter any of the travel arrangements. All tickets are booked and seats allocated as group travel. Individual requests are therefore not possible.
Where do flights depart from?
All international flights will depart from the following cities: Beijing, Chengdu, Guangzhou, Shanghai, Hong Kong, Taipei, Seoul, Singapore, Delhi, Mumbai, Bengaluru, Ahmedabad, Jakarta, Surabaya, Kuala Lumpur, Frankfurt, Paris, Manchester, Munich, Milan, Rome, London, Copenhagen, Zurich, Amsterdam, Auckland, Christchurch, Haneda, Vancouver, Los Angeles.
You will need to make your own way, and at your own expense, to the relevant airport. We will do our best to allocate a flight to your preferred airport, as indicated in your application form.
When will I receive my airline ticket?
Airline tickets will be issued as e-tickets and will be available shortly before departure.
Can I extend the trip for a personal holiday and fly to Australia earlier/return home later?
Due to our airline partner agreement it is not possible to alter any of the group travel arrangements. Individual requests are therefore not possible.
FAMIL PROGRAM
When will I know my famil destination?
You will be notified of your confirmed famil destination after acceptances.
What dates is my famil?
Please view the famil information for details regarding travel dates for each region pending your famil allocation.
When will I get information on the weather/climate and what to bring on the trip?
As your itinerary will determine what you should pack, each participant will receive a detailed itinerary prior to departure.
How many different nationalities can I expect on my famil group?
One of the most exciting aspects of G'day Australia is bringing together so many like-minded people, with a love of Australia and travelling. While you will be in Cairns with Aussie Specialists of various nationalities, some of our pre or post famils are grouped by country, others consist of Aussie Specialists from various countries.
Will our famil escort also be in Cairns for the workshops?
Yes, your escort will be a staff member from either Tourism Australia or one of the State and Territory Tourism organisations. They will travel with you for the entire duration of the event and will be your first point of contact for any questions, assistance or emergencies throughout the workshops and famil. Your escort will also be responsible for ensuring everyone in their group is conducting themselves in a professional and responsible manner.
How is accommodation allocated?
You will be sharing a room with another Aussie Specialist of the same gender throughout the duration of the event (workshop and famil), although not necessarily always with the same person. Upgrades to single rooms are not available.
WORKSHOPS
What will be the format of the workshop?
The G'day Australia workshop will be set-up as a trade show with over 100 seller booths. Aussie Specialists will rotate in groups of two to three for 10-minute appointments at each booth. Australian sellers have the option to attend as a sole booth or share booth with another product. When there are two products sharing a booth, the 10-minute appointment will be shared (ie: five minutes each). An appointment schedule will be provided to each participant and a list of Australian sellers will be made available before departure.
Do I have to attend all workshop appointments?
Yes, the Australian sellers have paid to train all qualified Aussie Specialists and many have provided inclusions in the various famil itineraries. An appointment schedule will be provided so that each participant will know who they are meeting with and when.
What is the dress code?
Casual business attire is appropriate for the workshop appointments and all evening functions. The dress code for famils is comfortable, casual attire.
Do I have to attend the evening functions?
Yes, and you won’t want to miss them. The evening functions are not only a casual way to network with the Australian sellers, but a great way to enjoy the Aussie lifestyle and experience the fun of Cairns as a holiday destination.
Will there be many brochures given out during the workshop that I have to carry home?
No, there are strict luggage restrictions on the flights therefore the Australian sellers have been asked not to bring brochures and advised that no Aussie Specialist is expected to take extra collateral home. Please note: there will be an event app that you can access seller profiles and event information as required.
Can I make requests for my dietary requirements?
Yes, if accepted the G'day Australia application form allows you to advise of any dietary requirements. The event organisers will endeavour to accommodate dietary requirements however it cannot always be guaranteed.
Still haven't found the answer to your question?
Feel free to email the team.