FAQ

When and where is Australia Marketplace North America 2022?

Australia Marketplace North America 2022 will be held at the Westdrift Hotel in Manhattan Beach, Los Angeles from 7 to 9 August 2022.

Who can attend?

The event is for Australian tourism industry to establish business relationships with key qualified travel agencies and tour operators from North America as well as luxury buyers.

Do I have to be vaccinated to attend?

Yes, we currently require all participants attending the event to be fully vaccinated against COVID-19. You will need to have either a digital proof of COVID-19 vaccination certificate available on your smart phone or a print-out (physical copy) to show upon registration.

Can I attend the event virtually?

No, Australia Marketplace North America will be a physical event only. To connect virtually with the Australian Tourism Industry, we recommend you register for Australia 365 On Demand, please contact us for further information on this platform.

Who will I meet with?

During Marketplace, sellers will be meeting with a mix of Product Managers, independent contractors from key wholesale and retail partners, Premier Aussie Specialists, and senior reservation consultants from across North America.

Buyers will be meeting with sellers from the Australian Tourism Industry.

How many appointments will I receive?

There are 68 available appointment slots across two days of Marketplace. Please be aware that you will not receive more than 70% of the 68 pre-scheduled meetings in the program.

How are the appointments generated?

Appointment schedules will be generated by the system, without the need for preferencing, with six free appointments for you to request meetings with any buyers you did not receive a pre-scheduled appointment with

Can I register an additional delegate?

Yes, sellers can bring one additional delegate per company and buyers can bring one additional delegate per schedule.

How long will each appointment go for?

Each appointment will go for 8 minutes and there will be two minutes change over time between appointments.

Will I get a list of all of the attendees and can I contact them outside of the event?

Yes, Tourism Australia will provide a Directory of Buyers to sellers and a Directory of Australian Sellers to buyers so you can communicate post event. 

When will I know if my application has been accepted?

Tourism Australia will assess all applications and send out notifications of assessment in line with the key dates.