CONFERENCE SESSIONS

As part of the virtual event, the following conference sessions took place in the auditorium. You can view the recordings below.

BRIEFING AND MARKET UPDATE 
Tourism Australia hosted a briefing and market update for you to hear the latest updates from Tourism Australia and our ongoing program of work in North America and our plans to support tourism re-start once our border re-opens.

Speaker:
  • Jane Whitehead, VP/Regional General Manager – Americas
OPENING REMARKS
Hear the opening remarks from Tourism Australia. An acknowledgement of country was delivered by Clarence Slockee.

Speakers include:
  • Phillipa Harrison, Managing Director
  • Jane Whitehead, Regional General Manager – Americas
THE FUTURE OF AVIATION
What does the future of aviation look like? Listen to the panel discussion, facilitated by Andrew Hogg to gain insights into this sector and how it is evolving to make travellers feel safe now and in the future.

Speakers include:
  • Andrew Hogg, Executive General Manager – Eastern Markets and Aviation
  • Stephen Thompson, Senior EVP – The Americas, Qantas Airways
  • Luc Bondar, VP Marketing and President of MileagePlus, United Airlines
  • Gert-Jan De Graaf, CEO Brisbane Airport
COVID SAFE TOURISM IN AUSTRALIA
Want to know more about how the Australian tourism industry is complying with the COVID-19 protocols in Australia? Listen to the panel discussion, facilitated by Leigh Sorensen, to hear from the Australian Tourism Export Council (ATEC) as well as operators on how they are managing this effectively.

Speakers include:
  • Leigh Sorensen, General Manager, Industry Relations
  • Jessica Keen, Australian Tourism Export Council (ATEC)
  • Margot Windenburg, AAT Kings
  • Richard Doyle, SeaLink Travel Group
EVERYONE IS TALKING ABOUT: TRAVEL BETTER
This current pandemic has given every person and every business the opportunity to reflect on their individual impact on our environment. As travel returns, we know there is growing tide for us to travel with purpose and ensure that we are balancing our impact on the environment. Listen to Australia’s perspective and stories on the work we are doing to support and highlight when travellers do return they can travel better.

Speaker:
  • Penny Rafferty, Head of Sustainability
KEYNOTE SESSION: THE COVID-19 ECONOMY
Following the fantastic update and insights presented at our 2019 Marketplace, ITR Economics were back to provide a fresh perspective on their overview of the economy and their trend predictions on the economic recovery in North America and its impact on consumer discretionary spend.

Speaker:
  • Brian Beaulieu, CEO and Principal - ITR Economics
THE POST COVID-19 CONSUMER
Hear the latest on changing consumer behaviour due to COVID-19 and potential implications to the future of travel, presented by our partners at our global media agency, UM

Speaker:
  • Brittany Hoffman, Partner, Strategy – UM Worldwide
KEYNOTE SESSION: HIGH SCHOOL CHAMPION TO OLYMPIC GOLD - A STORY OF RESILIENCE AND DETERMINATION
This session was only available live
Cathy Freeman shared her story of resilience and success against all odds to become the first Australian Indigenous person to win an individual Olympic gold medal at the Sydney 2000 Olympic Games. 

Speaker:
  • Cathy Freeman, OAM
CLOSING REMARKS
Hear the closing remarks from Tourism Australia. 

Speakers:
  • Jane Whitehead, Regional General Manager – Americas
  • Robin Mack, Executive General Manager – Commercial