SELECTION CRITERIA

You can participate at Australia Marketplace Online – North America as either a:

  1. Tourism product or service; or
  2. State, Territory or Regional tourism association (or other relevant industry member)

Please refer to the Seller Terms and Conditions for full considerations applied.

Please note: Inbound Tour Operators (ITOs) are unable to attend the event as a seller, however can apply to attend the event as a buyer instead.

To be accepted as a participant at this event, you must demonstrate to Tourism Australia (TA) that you meet the selection criteria and provide the necessary supporting materials by the key dates specified on the website. These criteria and the terms and conditions of participation govern your participation in this event.

By submitting an application you have agreed to the terms and conditions of participation, and you release TA, to the extent permitted by law, from liability for any loss or damage suffered by you as a result of participating in this event should your application be accepted and confirmed.

Seller Selection Process

TA reserves the right to select the appropriate products for the relevant market for the event and where required consult with the relevant STO before making its decision. Consideration will be given to the following important factors during the selection/assessment process of products and services:

  • A mix of products and experiences are represented to ensure buyer satisfaction
  • Proven strategy for the specified international market
  • Level of demonstrated experience in handling international tourists from the specified market

If the number of companies meeting the selection criteria exceeds supply for the event, TA has the right to apply any or all of the following:

  • Preference will be given to operators who attended Australia Marketplace North America in 2019
  • Category and geographic limits in order to maintain a balanced representation of product
  • First in best dressed limit based on the date an application is submitted prior to the deadline
  • Consultation with the relevant STO to determine those who will be accepted

TA reserves the right to not consider any applications or part thereof submitted after the application deadline for the event.

Selection Criteria

All products, services and tourism organisations applying to exhibit at a TA trade event, must demonstrate in their application that they comply with each of the following selection criteria. TA reserves the right to waive any of these criteria at its discretion and/or amend or reject any product or service, which is inconsistent with the criteria.

The mandatory requirements for seller companies are as follows:

  1. Must be an Australian registered company paying applicable taxes in Australia;
  2. The ability of your product to be booked and commission paid at the appropriate industry levels, relevant to the distribution system employed;
  3. Tourism as the main focus of your business;
  4. Endorsement of your product or service as internationally active in the relevant market which may include evidence of:
    • Attendance at more than one international trade event in the past year; 
    • Involvement in an international marketing campaign with your STO or TA; 
    • Involvement with TA’s International Media Hosting Program (IMHP); 
    • Evidence of international marketing either via individual initiatives or via offshore wholesalers; 
    • Availability of relevant wholesale and retail rates for your product or service available by the start of the trade event; 
  5. Approved creditor status with Tourism Australia including, without limitation, no bad debts;
  6. Own website and/or availability of your product or service by an alternative distribution channel

In addition to the mandatory selection criteria above, it is preferable for products and/or services applying to exhibit at the event to have the following:

  • Current membership of your local or regional tourism association; and 
  • Endorsement of your product or service by the relevant industry body

Cancellation of Participation

TA reserves the right to:

  • Cancel the participation of an organisation that has an outstanding account with TA and/ or the payment of which has not been cleared 60 working days prior to the commencement of the event.  You acknowledge that if this should occur, you have no right of action, claim, proceeding or demand against TA for such cancellation; 
  • Cancel the participation of such an organisation despite the fact that TA may have accepted deposit funds from that organisation; and 
  • Apply cancellation fees as per the dates published on the website, which are enforceable at the time a seller accepts TA’s offer to participate at the Event