Seller selection criteria

G’day Australia 2023 (the "Event") is a forum for training frontline travel industry of tourism products hosted by Tourism Australia (TA). You can participate in G’day Australia 2023 as either a: 

  • tourism product; or 
  • State, Territory or Regional Tourism Association.
To be accepted as a participant at G’day Australia 2023, you must demonstrate to (TA) that you meet the selection criteria and provide the necessary supporting materials by the key dates specified on the website. These criteria along with the event terms and conditions together form the terms of participation and govern your participation in this event. 

By submitting an application for G’day Australia 2023, you agree to the terms of participation, and you release TA, to the extent permitted by law, from liability for any loss or damage suffered by you as a result of participating in this event should your application be accepted and confirmed. 

Industry Selection Process 

TA reserves the right to select the appropriate products for the relevant market for the event in consultation with the relevant State Tourism Office (STO). Consideration will be given to the following important factors during the selection/assessment process of products and services: 
  • products must be targeting all markets attending due to the global nature and meeting structure of the event (i.e. not looking to meet only with eastern or western buyers);
  • a mix of products are presented to ensure agent satisfaction; 
  • level of experience in handling international tourists and the relevant market is demonstrated; and 
  • consistency with the objectives of this event and the objectives of TA and TA’s obligations is evident. 
If the number of companies meeting the selection criteria exceeds supply for the event, TA may apply any or all of the following (in its discretion): 
  • state allocations to ensure balanced representation;
  • category and geographic limits in order to maintain a balanced representation of product;
  • 'first in best dressed' limit based on the date an application is submitted prior to the deadline;
  • consultation with the relevant State Tourism Office (STO) to determine those who will be accepted; and 
  • priority shall be given to those operators who are active in the largest number of markets relevant to the event.
TA reserves the right to not consider any applications or part thereof submitted after the application deadline for the event. 

Selection Criteria 

All products, services and tourism organisations applying to exhibit at a TA trade event, must demonstrate in their application that they comply with each of the following selection criteria. TA reserves the right to waive any of these criteria at its discretion and/or amend or reject any product or service, which is inconsistent with the criteria. 
The mandatory requirements for industry companies are as follows: 
  1. Must be an Australian registered company paying applicable taxes in Australia; and 
  2. Must have public liability insurance to a minimum coverage of AUD$10,000,000 per occurrence. 

    Evidence of the following information must be provided within the company’s application and participants are reminded that it is their responsibility to arrange insurance including public and product liability, workers’ compensation and property insurance:
    - Name of policy provider
    - Policy number
    - Policy expiry date
    - Policy territorial limits (the policy territorial limits must include Australia)
  3. The ability of your product to be booked and commission paid at the appropriate industry levels, relevant to the distribution system employed. 
  4. Tourism as the main focus of your business. 
  5. Confirmation from the relevant (STO) as to whether your product is appropriate for the Event.
    Where your product is a "national" product, confirmation will be sought from the STO with which you deal the most (in the case of international marketing) or TA. 
  6. Endorsement of your product as internationally active in the relevant markets (excluding new seller) by an STO or TA which may include evidence of:
    a. Attendance at more than one international trade event in the past year
    b. Involvement in an international marketing campaign with your STO or TA
    c. Involvement with TA’s International Media Hosting Program (IMHP)
    d. Evidence of international marketing either via individual initiatives or via offshore wholesalers; and/ or
    e. Availability of relevant wholesale and retail rates for your product or service available by the start of the trade event;
  7. Approved creditor status with Tourism Australia including, without limitation, no bad debts. 
  8. Own website and/or availability of your product or service by an alternative distribution channel. 
In addition to the mandatory selection criteria above, it is preferable for products applying to exhibit at the Event are: 
a. listed on Australian Tourism Data Warehouse (ATDW); and
b. a registered member of the Australian Tourism Export Council (ATEC).

Cancellation of Participation

TA reserves the right to: 

a. cancel the participation of an organisation that has an outstanding account with TA and/ or the has not accepted and paid for their attendance during the offer acceptance time frame / OR which has not been cleared 60 working days prior to the commencement of the event. You acknowledge that if this should occur, you have no right of action, claim, proceeding or demand against TA for such cancellation;

b. cancel the participation of such an organisation despite the fact that TA has accepted deposit funds from that organisation; and 

c. apply cancellation fees as per the dates published on the website, which are enforceable at the time a seller accepts TA’s offer to participate in the event.

All cancellations must be confirmed in writing to TA by email to taindustryevents@tourism.australia.com. Cancellation fees apply regardless of whether the participation fee has been paid. Cancellation fees will apply in line with dates outlined in the application process.        

Event Terms and Conditions

Please refer to the G'day Event Terms and Conditions for full considerations applied.