FAQ

Please find below answers to some frequently asked questions. If you do not see an answer to your question below, please contact us.

When and where is Australia Marketplace Japan 2024? 

Australia Marketplace Japan 2024 will be held at Hotel Metropolitan in Nagano, Japan from Monday 26 to Tuesday 27 August 2024. 

The event will be held based on demand, if numbers fall below the anticipated targets Tourism Australia will assess the viability of proceeding.

When and where is Australia Marketplace Korea 2024?

Australia Marketplace Korea 2024 will be held at The Westin Josun in Seoul Korea from Thursday 29 to Friday 30 August 2024. 

The event will be held based on demand, if numbers fall below the anticipated targets Tourism Australia will assess the viability of proceeding.

Can I attend both Australia Marketplace Japan and Korea?  

Sellers can opt to attend one or both events in Japan and South Korea. There is a discounted participation fee to attend both events. 

Can I attend the event virtually?  

No, Australia Marketplace Japan 2024 will be a physical event only. To connect virtually with the Australian Tourism Industry, we recommend you register for Australia 365 On Demand, please contact us for further information on this platform. 

Who will I meet with?  

Sellers will be meeting with key qualified travel agencies, wholesalers and tour operators from Japan. Buyers will be meeting with sellers from the Australian Tourism Industry.   

How many appointments will I receive? 

This will depend on the final number of buyers and sellers confirmed to attend the event. This will be communicated to you prior to offer acceptance. At this stage a full schedule will be approximately 45 appointments.

Can I register an additional delegate? 

Yes, sellers can bring one additional delegate per company and buyers can bring one additional delegate per company.

How long will each appointment go for?   

Each appointment will go for 10 minutes, with one minute change over time between appointments.  This may change depending on the final numbers. 

Do I need to arrange an interpreter?   

Tourism Australia’s in-market teams will arrange interpreters for buyers in Japan who require assistance. 

Will I get a list of all attendees and can I contact them outside of the event?  

Yes, Tourism Australia will provide a Directory of Buyers to sellers and a Directory of Australian Sellers to buyers so that you can communicate post event.   

When will I know if my application has been accepted?

Tourism Australia will assess all applications and send out notifications of assessment in line with the key dates. Please note that numbers will be capped based on buyer targets and over-subscription will be managed in line with the selection criteria and in conjunction with State and Territory Tourism Organisations.




Will I require a visa for entry to Japan?  

Australian passport holders are eligible for Japan's visa exemption scheme for short-stay tourism and business travel. You do not need a visa to travel to Japan for up to 90 days. Entry and exit conditions can change at short notice. The current procedure for Australian travellers entering Japan is listed on the Embassy of Japan's website, noting that visa and/or entry requirements are subject to change. It is your responsibility to verify visa requirements from the nearest embassy or consulate of Japan.

For up-to-date information, please continue to monitor the Embassy of Japan's website.