ATE23 will be held from 30 April to 4 May 2023 at the Gold Coast Convention & Exhibition Centre (GCCEC), in partnership with Tourism and Events Queensland (TEQ).  

WHAT WILL ATE23 LOOK LIKE? 

The trade show layout will revert to the traditional four-day model. Sellers will be allocated to booths within state and territory zones and buyers will move between appointments. 

WILL THERE BE AN ONLINE COMPONENT AT ATE23? 

There is currently no planned online component for ATE23. Should circumstances arise that may impact in-person attendance by buyers, Tourism Australia may pivot to online and will communicate as necessary.  

WHO CAN ATTEND?

ATE brings together Australian tourism businesses and international tourism wholesalers/retailers with buyers through scheduled appointments and networking events. We expect a record number of applications for ATE23 and will manage waitlists in line with the selection criteria to ensure quality appointment schedules. 

International buyers who are based in Australia or located overseas will be invited to apply for consideration to attend ATE23. 

DO I HAVE TO BE VACCINATED TO ATTEND ATE23? 

COVID-19 vaccination is recommended by the Australian Government for all adults. Whilst evidence of vaccination is not a requirement of participation at ATE23, it is strongly encouraged by Tourism Australia.   

WHAT IS THE COST TO ATTEND ATE23?

Tourism Australia is fully subsidising participation fees for all buyer delegates. Tourism Australia is also subsidising five nights’ accommodation from 30 April to 4 May inclusive, for all buyers accepted to attend ATE23 who are located outside of the Gold Coast.

WILL ACCEPTANCE FROM PREVIOUS ATE BE CARRIED FORWARD TO ATE23?

No, Selection Criteria will apply for ATE23 and all delegates must complete a new application which will be assessed in line with the ATE23 eligibility criteria.

AM I GUARANTEED ACCEPTANCE AT THE EVENT?

No, all applications will be assessed in line with the ATE23 Buyer Selection Criteria. 

WHEN WILL I KNOW IF MY APPLICATION HAS BEEN ACCEPTED?

Tourism Australia will assess all applications and send out notifications of assessment in line with the key dates on the event website.

WHAT IF I CAN ONLY ATTEND SOME OF THE PROPOSED APPOINTMENT DAYS OR TIMES?

Participation in the event requires availability for the entire pre-scheduled appointment time. Exemptions can be made on a case-by-case basis by Tourism Australia. Please ensure any requests are submitted in writing. 

HOW MANY DELEGATES FROM MY ORGANISATION CAN ATTEND THE EVENT?

Buyer organisations are permitted to register multiple delegates for the event. 

For ATE23, each buyer should be a primary delegate with their own appointment schedule. 

ARE FLIGHTS AND ACCOMMODATION INCLUDED FOR ACCEPTED BUYERS TO ATTEND ATE23?

Tourism Australia is fully subsidising the cost of five nights’ accommodation from 30 April to 4 May inclusive. Further information will be available following acceptances. 

Accommodation is only available to buyers located outside of the Gold Coast. 

Flights are not included in buyer participation for ATE23.

CAN I BOOK MY OWN ACCOMMODATION TO ATE23?

If you prefer to manage your own accommodation booking you may do so at your own cost. 

WHEN SHOULD I BOOK MY FLIGHTS?

It is recommended that you do not book your travel until you have been formally offered a place at the event. 

HOW LONG WILL THE APPOINTMENTS BE?

Appointments at ATE23 will be 15-minutes in duration with 3-minutes walk time between appointments.

HOW MANY APPOINTMENTS WILL I RECEIVE?

For ATE 23 there will be 77 pre-scheduled appointment slots and 13 free appointment slots.  

Tourism Australia cannot guarantee a minimum number of pre-scheduled appointments as this is dependent on seller preferencing as well as exclusions selected. We strongly encourage all buyers to complete preferencing to ensure the best chance of receiving quality appointments. 

Further details on how to complete preferencing will be sent in March 2023. 

WHAT IF I DON’T GET AN APPOINTMENT WITH A SELLER I REALLY WANTED TO MEET WITH?

Once your appointment schedule is released, there will be a period of online messaging where you can contact any sellers you did not receive a pre-scheduled appointment with and try to find a suitable time to meet. 

We encourage buyers attending ATE23 to maximise their breaks – morning tea, lunch and afternoon tea, as well as the evening networking events to ensure they have connected with as many sellers as possible. 

CAN I EXCLUDE SELLERS THAT MAY NOT BE RELEVANT FOR ME TO MEET WITH?

Yes, buyers will be able to exclude any seller operation types that are not relevant in the preferencing process. Further details will be sent to accepted sellers ahead of preferencing opening in March 2023.

I AM AN INTERNATIONAL BUYER APPLYING TO ATTEND ATE23 - IS IT POSSIBLE FOR ME TO SHARE AN APPOINTMENT SCHEDULE WITH MY COLLEAGUE?

At time of application please register the primary delegate only who will be responsible for the overall schedule.

At time of offer acceptance, we will provide further information on how to register your colleague who you wish to share the schedule with.

WILL I GET A LIST OF ALL OF THE ATTENDEES AND CAN I CONTACT THEM OUTSIDE OF THE EVENT?

Yes, Tourism Australia will provide a Directory of Buyers to all sellers and a Directory of Australian Sellers to all buyers so that you can communicate post event.

WHAT IF I AM SUDDENLY NO LONGER ABLE TO ATTEND AFTER BEING ACCEPTED?

Buyers should advise Tourism Australia as soon as possible if they are unable to attend the event. 

Cancellation fees may apply for ATE23 where costs have been incurred for accommodation. If the cancellation is last minute, buyers should communicate with any sellers they have scheduled appointments with to let them know they are no longer able to attend. 

Attendance at ATE23 will be monitored.

WHAT IS THE ATE LUXE PROGRAM AND CAN I APPLY?

The ATE Luxe Program will be run for a third year at ATE23. ATE Luxe will showcase Australia’s premium product offering, destination positioning and three-year Tourism Australia premium strategy to targeted buyers. 

Qualifying buyers will be invited to participate in the ATE Luxe program. All buyer applications will be assessed and qualifying buyers will be notified at time of acceptance. 

Further information will be available at a later date.